Technician Training

Your car is important to you and keeping it running is vital to your lifestyle. That’s why you should have it serviced regularly. And even though it may just be routine car maintenance, you want it done right.

It’s also very important to us at Convoy to keep you happy and on the road. You might be surprised at the amount of money service centers spend every year on technician training to make sure their technicians are properly trained.

Convoy offers a variety of car care services to many kinds of vehicles. We need to be up to date on the latest techniques and parts so that we can care for your car properly. Convoy Auto Repair subscribes to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. Technicians follow these procedures so we can safely deliver a consistent level of high-quality service. Some services require the use of specialized equipment. Technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by Convoy Auto Repair and outside trainers. It’s not only important that service technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to spot potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems to customers. For example, it’s one thing to learn that your manufacturer recommends that you change your serpentine belt belt every 30,000 miles and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better service decisions.

You may be interested to know that service technicians are trained in compliance with federal and local laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It’s the goal of Convoy Auto Repair to provide fast, courteous service. You should feel free to ask your technician or one of our managers about your service or for more information about our recommendations.

Well-trained service providers, established procedures and industry standards combine to give you the best service experience possible.

Give Convoy Auto Repair a call by dialing.

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Maintenance
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