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5

I have now been s customer of Convoy Auto Repair for two years, during which time I have saw through help at least five times and they have kept kept my 2005 Honda Accord two-door coupe with a six speed manual transmission and now 200,000 miles running well, despite my long-term deferred maintenance on various parts and systems. Time after time Convoy auto helped me to keep it running well, even as various parts were getting old and wearing out. Earlier this week I brought my Honda in for a checkup and advice because I noticed it was running a bit rough, intermittently, and I had been advised when I was getting an oil change that an auxiliary light was not working and replacement with the new bulb did not fix it. I wanted Convoy auto to diagnose and fix that light, which turned out to be a minor matter, but also to drive it and examine it to advise me generally on what maintenance they would recommend at this time. They got to work promptly and by the afternoon they had provided me a written report outlining recommended, with photographs of all parts mentioned, and estimates of parts and labor for any work. After reading the report I had a long discussion following which I followed their recommendation to replace two tires, (which I did at discount tires because I have a long history getting tires there), and I agreed to return for further service to address the other important i recommended service items when I have more time. Convoy auto did not attempt pressure me to proceed with any recommended services before I was ready to do so, and simply encouraged me to replace the tires and come back when it was convenient for the other recommended work. I greatly appreciate their expertise and the written reports supported by photographs they always provide along with explanations and cost estimates. They are a professional outfit and I continue to recommend them highly.

Thank you, Stephen, for the thorough and glowing review! We're delighted to have you as a long-term customer. Our team takes pride in delivering outstanding service and ensuring you are fully informed about your vehicle's needs. Your appreciation for our written reports, photos, and transparent pricing means a lot to us. It's great to know that you felt no pressure and were able to prioritize your maintenance needs. We look forward to serving you in the future, and thank you for recommending us!

- Convoy Auto repair
5

The staff of the Convoy Auto Repair is fantastic. My car’s issues were repaired without a hitch. They are efficient, top-notch in car repair, and very helpful to the customers. I am very appreciative of the staff, especially Joe, who assisted and advised me above and beyond his duty. The Convoy Auto Repair was recommended to me by a friend. I will be proud to do the same for the Convoy Auto Repair knowing the customers’ vehicles are in good hands.

Thank you for your kind words, Devota! We are thrilled to hear about your positive experience at Convoy Auto Repair. We take pride in providing top-notch service and going above and beyond for our customers. It's great to see that our efforts made a lasting impression. Don't hesitate to reach out if you need anything in the future.

- Convoy Auto repair
5

Fast friendly service. They saved me thousands over a misdiagnosis. Honest group of people

Thank you for the kind words, Tyler! We are thrilled to hear that you had such a positive experience with us. We pride ourselves on providing fast and friendly service, and it's great to know that we were able to save you money. If you have any other auto care needs in the future, don't hesitate to reach out.

- Convoy Auto repair
5

Always Professional and great staff

Thank you for your kind words, Robert! We appreciate your feedback and are thrilled to hear about your positive experience with our team. Providing professional service is our top priority, and it's great to know that we met your expectations. We look forward to serving you again soon!

- Convoy Auto repair
5

Very friendly and honest! Diagnosed my car’s problem and quickly got it repaired. Their pricing is very fair across the San Diego market. Would absolutely recommend them to others!

Thank you, Bryan, for the fantastic review! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing excellent service and fair pricing. We appreciate your recommendation and look forward to assisting you with any future car needs!

- Convoy Auto repair
5

Had my wife's car serviced for a check engine light and Joe provided me with the details needed to make an informed decision. Now the car runs great! I'll be bringing my car for routine service next.

Thank you, Shawn, for trusting us with your wife's car! We're delighted to hear that Joe provided you with excellent service and that the car is running great. We look forward to serving you again soon for routine maintenance on your car.

- Convoy Auto repair
5

The staff had amazing customer service, made me feel safe and heard, they explained everything very well. Good place with good prices!

Thank you for your kind words about our team here at Convoy Auto Repair. We pride ourselves on providing exceptional customer service and making our customers feel safe and heard. We're glad to hear that you had a great experience and found our prices competitive. We look forward to serving you again in the future!

- Convoy Auto repair
5

Amazing customer service and support. Would highly recommend.

Thank you for the kind words, Mario! We're thrilled to hear that you had an amazing experience with our customer service team. It's our goal to provide top-notch service and support to all our customers. We appreciate your recommendation and look forward to serving you again in the future.

- Convoy Auto repair
5

My Service Advisor was Jim Williams and he was extremely knowledgeable and professional at all times. He kept me abreast of the service and minor issues that came up during the event. This team is highly recommended and assured to take care if you issues and keep the price within the value point. Example: the same service at Lexus would have been 3 times the amount I paid here at Convoy Auto! Thanks again.

Thank you for the wonderful review, Earl! We are thrilled to hear about your positive experience with Jim and our team at Convoy Auto. Providing exceptional service at a great value is always our goal, and we are glad that we were able to meet your expectations. We appreciate your recommendation, and we hope to serve you again in the future!

- Convoy Auto repair
5

Very fast, and great svc. Made a huge difference also. My car car drives great now! Thank you!

Hi Ann! We're thrilled to hear that your car is driving great and that our service made a huge difference for you. Speed and quality are what we're all about, so it's great to know we hit the mark with your visit. If you ever need anything else or just want to drop by, we're here for you. Safe travels! 🚗💨

- Convoy Auto repair
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