San Diego Auto Repair

I admittedly have PTSD when it comes to taking my car in for assessment and repair. Being a senior woman I have always felt I would get ripped off or they would sell me a service I don't need. I came across Convoy Auto on a review site with high ratings so I decided to give it a try. I needed to have the air conditioning fixed on my Mercedes E550 and after 2 attempts with another shop with no success I decided to try Convoy. Roman was so knowledgeable and helpful. He explained their entire process and set realistic expectations for me. I needed other maintenance done as well. I left my car overnight so they could properly diagnose the problem. But, I needed the car back mid day the next day. They fixed my AC problem, did all the maintenance required and it was done by the time I asked. Roman even helped me with a device I needed to maintain the battery as my car often sits for long periods of time. He showed me how to hook it up and sent me the Amazon link for it. I got in my car and it was so cold I thought I was in Iceland. Finally a reputable auto repair shop I could trust! Very pleased and will definitely go back when needed. Thanks Roman for all your help!

Excellent service, easy to work with, gave great advice on services required vs nice to have. Work done was excellent, will be my new mechanic

Great people! My new shop

Excellent communication, fast and reliable. Thank you!

Unbeknownst to me, my Tesla Model S needed brakes ASAP due to my son driving it. I was going to call a few places but didn't need too. Joe took my phone and gave me a level of confidence knowing they could handle the job even though I had everything done at the dealership. The carved out time due to the urgency I'm getting excellent job. Great communication and came in a little bit less than I had expected. Greatly appreciate you guys handling this in a timely fashion and professionally! It certainly won't be the last time. Thanks.

I started my car that morning and the check engine light was on and the car was idling and shaking as I put it in drive mode. It was moving so I drove very carefully to Convoy Street looking for a shop to stop at. I pulled into Convoy Auto Repair and Towing. I was greeted by a kind and helpful man named Roman. I was able to have them take a look at my car and give me an estimate. They gave me an Uber ride to work and said they would be in touch with me on what they find out. I was given a call later that day and found that my spark plug and coil was missing firing. They recommend that I should replace all but they could just replace the broken one. I gave them the okay to replace all. It was done that day and I was able to pick up my car on the next morning. They were all very friendly and professional. It seems like my car is okay now. The only reason for one less star, is that the cost of the job was very high in comparison to other companies. Other than that, I think they are a good choice to get your car fixed especially when you’re in a jam.

Great Service & Phenomenal Team! I recently took my Subaru in for a major mechanical repair, and I couldn't be happier with the experience. The entire team at Convoy Auto Repair was professional, efficient, and incredibly timely. A special shoutout to Roman, who helped me through the entire process. He was fantastic to work with—highly communicative, transparent, and kept me updated every step of the way, which really took the stress out of a big repair. They truly went above and beyond, even returning my vehicle to me fully washed! I will absolutely be bringing my vehicle back here for any future service needs. Highly recommend Roman and the rest of the crew!

Very professional, and great customer service. The communication is top-notch with detailed updates and options as your vehicle is inspected and repaired. This is my number one shop and I would suggest to anyone!