Over all did a good on my car. A couple of small issues: they forgot to give me back the key for my locking lug nuts but dropped the key off later in my mailbox, the invoice said they set the tire pressure to 33 in the front and 31 in the rear but all tires were at 36, put on a mismatch of valve stem caps for some reason. Little things but made me wonder about their attention to detail. I will use them again. Follow up: I was hearing a noise coming from the front end so I asked them to take a look and see if it was caused by the work they did on the brakes. Turned out to be a separate issue. They worked with me to find the problem then fixed it. Were fair about the price and very helpful scheduling the work.
Hi William, thank you for your honest feedback and for giving us the opportunity to service your car. We appreciate you pointing out those details — we’ll be sharing your comments with our team to ensure better consistency next time. We’re glad to hear you’ll be back, and we look forward to making your next visit a smoother one!
- Convoy Auto repair