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5

I highly highly recommend this place I've read comments about convo Auto repair of how expensive it can be but you know what they get the job done my car is an investment and as an investment I want my car to last Joseph very patient with me he explained broke down paper what it is that is wrong with my car what they're going to do to my car he gave me a quote I paid it and it's fixed I'm going on a month the check engine light has not came back on and I feel like a weight has been lifted so if you find yourself needing a good honest reputable repair place I recommend convoy Auto repair and its staff are top notch

Hi Veronica, we're thrilled to hear that you had a great experience with us at Convoy Auto Repair! We're glad Joseph could provide detailed explanations and that your car is running smoothly again. Your trust in us as an investment means the world. We’re here whenever you need us. Safe travels!

- Convoy Auto repair
5

Today was my first experience and it was fantastic. My car is great. They went out of their way to help me get to and from my house. They were easy to work with and made sure I could see and understand what needed to be done and why. We will definitely be returning customers.

Thank you for your wonderful review, Kate! We’re thrilled to hear that your first experience with us was such a positive one. Our team is committed to making the repair process as convenient and transparent as possible, so we’re glad we could help with transportation and clearly explain the work your vehicle needed. It means a lot to know you felt comfortable and well taken care of throughout the process. We truly appreciate your trust and look forward to welcoming you back as a returning customer. Thank you for choosing us!

- Convoy Auto repair
5

I admittedly have PTSD when it comes to taking my car in for assessment and repair. Being a senior woman I have always felt I would get ripped off or they would sell me a service I don't need. I came across Convoy Auto on a review site with high ratings so I decided to give it a try. I needed to have the air conditioning fixed on my Mercedes E550 and after 2 attempts with another shop with no success I decided to try Convoy. Roman was so knowledgeable and helpful. He explained their entire process and set realistic expectations for me. I needed other maintenance done as well. I left my car overnight so they could properly diagnose the problem. But, I needed the car back mid day the next day. They fixed my AC problem, did all the maintenance required and it was done by the time I asked. Roman even helped me with a device I needed to maintain the battery as my car often sits for long periods of time. He showed me how to hook it up and sent me the Amazon link for it. I got in my car and it was so cold I thought I was in Iceland. Finally a reputable auto repair shop I could trust! Very pleased and will definitely go back when needed. Thanks Roman for all your help!

Hi M. Robertson! Thanks for taking the time to leave such a detailed and positive review. I'm thrilled to hear that your experience with us was so positive, and that you found Roman to be knowledgeable and helpful. We pride ourselves on providing top-notch service, and it's great to know that we met your expectations. We'll look forward to seeing you next time you need us.

- Convoy Auto repair
5

Excellent service, easy to work with, gave great advice on services required vs nice to have. Work done was excellent, will be my new mechanic

Thank you, Nathan, for the excellent review! We're delighted to hear that you had a great experience with us.

- Convoy Auto repair
5

Great people! My new shop

Thank you, Ken, for the 5-star review! We are thrilled to hear that you enjoyed your experience with us and found our team to be exceptional. It's always our goal to provide top-notch service and create a pleasant shopping environment. We look forward to serving you again soon at our shop!

- Convoy Auto repair
5

Excellent communication, fast and reliable. Thank you!

Dear Darren, thank you for your 5-star review! It's great to hear that you appreciated our excellent communication and fast service. We strive to provide reliable service to all our customers. If you have any further questions or need anything in the future, please don't hesitate to reach out. Thank you for choosing our company!

- Convoy Auto repair
5

Thank you for your five-star review, Guillermo! It's wonderful to hear that you had a great experience with us. We take pride in providing top-notch service and we're thrilled that we hit the mark for you. If there's anything else we can do to make your experience even better, please let us know!

- Convoy Auto repair
5

Thank you for the 5-star rating, Clarissa! We're thrilled to see you had a great experience with us. Your satisfaction is our top priority, and we're always here to help. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

- Convoy Auto repair
5

Unbeknownst to me, my Tesla Model S needed brakes ASAP due to my son driving it. I was going to call a few places but didn't need too. Joe took my phone and gave me a level of confidence knowing they could handle the job even though I had everything done at the dealership. The carved out time due to the urgency I'm getting excellent job. Great communication and came in a little bit less than I had expected. Greatly appreciate you guys handling this in a timely fashion and professionally! It certainly won't be the last time. Thanks.

Thank you for sharing your experience! We’re glad Joe was able to quickly step in and give you confidence that the Tesla brake issue could be handled properly and on short notice. It’s great to hear the team was able to prioritize the urgency, communicate clearly throughout, and complete the work efficiently and professionally. We truly appreciate your trust and are happy we could get you safely back on the road at a fair price. We look forward to helping you again whenever you need us.

- Convoy Auto repair
4

I started my car that morning and the check engine light was on and the car was idling and shaking as I put it in drive mode. It was moving so I drove very carefully to Convoy Street looking for a shop to stop at. I pulled into Convoy Auto Repair and Towing. I was greeted by a kind and helpful man named Roman. I was able to have them take a look at my car and give me an estimate. They gave me an Uber ride to work and said they would be in touch with me on what they find out. I was given a call later that day and found that my spark plug and coil was missing firing. They recommend that I should replace all but they could just replace the broken one. I gave them the okay to replace all. It was done that day and I was able to pick up my car on the next morning. They were all very friendly and professional. It seems like my car is okay now. The only reason for one less star, is that the cost of the job was very high in comparison to other companies. Other than that, I think they are a good choice to get your car fixed especially when you’re in a jam.

Thank you for taking the time to share your experience with us, Kristina. We're happy to hear that our team provided you with excellent service and that your car is running well again. We understand your concern about the cost and we always strive to provide competitive pricing. We appreciate your feedback and will take it into consideration. If there's anything else we can assist you with, please don't hesitate to reach out.

- Convoy Auto repair
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