My experience with Convoy Auto Repair was amazing from start to finish. I brought my car in for regular maintenance, after completing my pre-paid services from the dealer. I let them know I was looking for a trustworthy shop that I could do ongoing business with. The service was handled as promised, but when I got home and carefully looked the paperwork, I discovered that one thing was not completed. I reached out and I was asked to bring the car back in as soon as I could so the issue could be corrected, which I did. I am a believer that at times 'things happen'. The character and quality of this shop is that they stepped up immediately and took care of it courteously and professionally. THAT is what stands out and makes a difference in this day and age. You have EARNED a repeat customer as a direct result of this experience. Thank you!
Thank you for taking the time to share such a detailed review, Stacy. We truly appreciate your understanding and patience, and we’re glad we were able to promptly correct the issue for you. At Convoy Auto Repair, we believe in standing behind our work and making things right whenever needed. Your trust means a great deal to our team, and we’re honored to have earned your business. We look forward to continuing to serve you in the future!
- Convoy Auto repair