San Diego Auto Repair

Great customer service on the phone to schedule an appointment. Great service in the customer office, and I appreciate all my questions answered. I feel like I can trust the company and the employees. Will definitely be back. Thanks guys.

Great experience from my 1st phone call to picking up my car -personable,professional and prompt service!

They were really nice people, they explain exactly the problem with my car, I felt they were honest and That I was in the right place. Thank you Convoy Auto Repair.

These guys are awesome, they changed the spark plugs on my 2012 Chevy Volt, the dealer wanted over $500 and these guys did it for less than half, they were quick, very clean facility, and super communicative and friendly. Not many people would even want to touch my Chevy Volt, these guys saidno problem I would recommend them to anyone, thanks Sean and David

Do not go here! I believe there may be shady dealings. The first time I went in for Brake repair, they told me I needed a $700 repair for something else. I took their word for it. Now I'm not sure. My mom had to buy a new car after they kept "fixing" her car, making it worse. Today, I discovered that after an oil change 2 weeks ago, they forgot to replace the crash washer (cap) and I've been leaking oil in my garage. I had to spend another hour getting this fixed. I still have a lot of oil to clean up, and even though they did fix the problem (didn't top even top off the oil, saying it was still full- I call BS), this was a wasted several hours of my time. All they said was "sorry." I was expecting at least a voucher for a car wash for all my trouble. So I asked and was told that only the manager (who was not in today) could do that! So really? the second-in-command can't offer more than a "sorry" for all my extra time and energy? (not to mention another trip to Starbucks!) This is not good customer service for such a large company. Also, if you check pricing, they are well above the smaller and more trust-worthy shops. I will not leave my car in their care ever again!

So glad I brought my truck here! They were thorough and professional. I was informed of all my options up front and did not feel pressured to do anything. Very happy with the work performed.

They got me in on the weekend in record-breaking time, diagnosed the issue and had me back on the road in no time. Prices were very affordable. The techs were knowledgeable and kept me updated. I found my new repair shop!

They don't try to cheat you. I used to work on my own cars so I know enough to know when an auto repair place is being honest or trying to jack up the bill. Most of the repair places I've gone to in the past, men have had a tendency to talk down to me because I'm a woman and they assume an easy mark. Convoy Auto has always been honest with me, they tell you what's wrong and let you decide what you want to do. They will tell you what needs to be done to be safe, but they never hard sell or try to add on a bunch of extras. I also appreciate that their workers are taking classes and always trying to improve their repair skills and knowledge.

First time client and absolutely WONDERFUL experience. Incredibly professional staff who obviously respect each other and that shines through! I will definitely come back and recommend you to others! It "felt like a dealership" without the "dealership prices!"

Happy with the service. Thank you!