San Diego Auto Repair

With front-wheel drive being so common these days in San Diego, CA, the differential is just taken care of during a transmission service, so most folks in San Diego, CA don't even have to think about it. And rear-wheel drive differentials don't need to be serviced for years, so it's understandable that it's not something on the top of mind for our San Diego customers. So it's not uncommon for people to not know they have a differential let alone know that it needs service. To better understand what a differential does, think about our local San Diego high school track. There are lanes marked off on the track. For the longer distance races, the starting lines are staggered. The starting lines for the outside lanes are ahead of the starting lines for the inside lanes. That's to compensate for the longer length of the outside lanes. Staggering the starting lines means that each runner has the same distance to run. The differential compensates for the difference in speeds between the ins ... read more

We're going to be talking about the ethics of auto repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the San Diego automotive service and repair industry hasn't been given a pass either. Unfortunately, every profession in San Diego has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards. Yet some people remain uncomfortable with San Diego automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level. If we understand what's recommended and the benefits of taking care of the work – and the pitfalls of putting it off – we'll have more trust in the recommendation. So co ... read more

We're living in a disposable society. Everything from elaborate packaging to our clothing. Even cell phones are disposable. When replacement is cheaper than repair, the term "built to last" goes by the wayside. An exception is our vehicles. They're still a very big investment and we want to make them last as long as possible - and we want to make keeping them as cheap as possible. When talking cars, it's all about preventive maintenance. There is an old saying that says, "a stitch in time saves nine" and that is really true when it comes to taking care of your car. A great example is coolant service. Your coolant not only protects your engine from overheating and freezing - it must also protect cooling system components from corrosion. Over time, coolant becomes corrosive and actually starts to damage your radiator and other parts. That's why you need to have your cooling system serviced on a regular schedule. The same is true for your power steering system, brake fluid, air condition ... read more

Sometimes the unthinkable happens in San Diego. A terrible accident and those involved aren't able to provide rescuers with emergency contact information. You have people in the San Diego CA area who you'll want to be contacted to arrange help, give consent to treatment, and inform paramedics of medical conditions, allergies or medications. Too often, our CA police and rescue workers must sift through pockets, glove compartments, wallets, purses and cell phone directories for clues – often wasting precious time. A brilliantly simple solution is now spreading around the globe: ICE. ICE – standing for In Case of Emergency, is a way to identify emergency contacts in your cell phone directory. Simply put 'ICE' before a contact name in your cell phone, like 'ICE – Dad', 'ICE – Nancy', or 'ICE – Doctor Roberts'. Rescuers will be able to quickly identify your emergency contacts, saving valuable time. Bob Brotchie, a Cambridge, England parame ... read more

Lease? Or buy? It's always a tough question for residents in the Tierrasanta area. But here are a few ideas that'll make the choice more clear. Either option gives you a choice of how you might finance your car. If you buy, you'll pay the full cost of the car, with maybe an initial down payment, then monthly payments on the balance that pays down the loan principal, and the finance charge. If you lease, you're financing the portion of the cost of the car that's used up during the term of the lease. When the lease is up, you return the car to your local Tierrasanta area dealership. You'll pay some money upfront; fees, security deposit, first month's payment and maybe a capital reduction. The month payments include a depreciation cost and a finance charge. So how do you decide? First, how big a down payment can you make? A lease would require a smaller down. How much monthly payment can you afford? Again, lease payments will be much lower for any given down payment. A lease needs you to ... read more

So what is the most distracting food to have in the car while driving around San Diego?Is it: A Hamburger; Coffee; A Soft Drink, or Gummy Bears? Well, you may be surprised to learn that all but the gummy bears are in the top ten most distracting foods when you are driving, but if you chose 'coffee', then give yourself an extra two points; coffee is the number one food distraction for drivers in San Diego and around the country. Food distractions cause 25 percent of all car accidents; over a million and a half each year! You'll notice that all of the top ten distracting food items are messy. Messy foods are the type of food you might spill (very distracting!), then try to clean up (a safe-driving impossibility!). If you gotta eat on the run, take five-then drive. You'll thank yourself later for two reasons, one being that you can actually relax for just a moment in our fast-paced world, and the other is that you won't have to worry about getting ... read more

You may know that most automotive failures are tire related, but do you know the second most common cause for vehicle failure? Nope, it's not teenagers. It is the coolant system. But, if you take good care of your coolant system, it will take good care of you. A car's engine creates a lot of heat - so much heat, that if it is not properly cooled, the engine can lock up, resulting in massive damage and repair bills. But when everything is working right, your engine operates at the proper temperature and all is well. Without antifreeze in your cooling system, the water could freeze and cause engine damage. This could be very expensive, not to mention inconvenient. The right mix of water and antifreeze protects the engine against damage from freezing and overheating. Antifreeze also protects the coolant system against corrosion that could cause the system to fail. The thing to remember is this: coolant system failure is very common, but it is also very easy to prevent. Service technician ... read more

All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome. That is why Tierrasanta and Kearny Mesa automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs. Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service. An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a rep ... read more

You know, at Convoy Auto Repair we get a lot of people asking about how to prepare their car for a trip. That’s a big deal. You could be driving through mountains and deserts in some pretty lonely areas outside of San Diego so you may be anxious to know that the car is up to the task and won’t leave you stranded. You really do need to plan ahead for a major road trip – there are a lot of things to get ready. Where should you start? You could start with the tires. Look them over for tread wear and check to see that they are properly inflated. Take a quick test drive around San Diego to see if you can feel any vibrations: are the wheels are in balance? Is the car tracking straight? Is the alignment ok? The next thing is a full service car oil change to make sure all of your fluids are topped off and you have fresh oil for the trip. And if your car has over 75,000 miles, you may consider putting in the high-mil ... read more

How do you know if an odometer is telling the truth? Well, back in '86, Congress passed the Truth-in-Mileage Act to protect California consumers against mileage fraud. It says a CA seller must certify the mileage reported is the Actual Mileage. To have your odometer checked in San Diego CA, stop by Convoy Auto Repair: If it isn't, the seller must say why; like maybe the odometer is past its mechanical limits. Some older odometers only go to 99,999 miles and then start over at 0. Or, the odometer has been tampered with, broken or replaced. If the seller tells you the mileage isn’t accurate, there’s not much chance of putting a good number to it; And there’s the unscrupulous seller who claims the reading is true, but it’s not so. What can you do? First, you can go to www.CarFax.com, where for a small fee, they’ll give you a comprehensive vehicle history search on your sedan, showing local ownership history, accident reports, total-loss events, manufacturer buybacks, Lemon reports and w ... read more