5

I've been frequenting these guys since 2007 and I've not found a better place in SD yet. They are efficient, friendly and informative about the services they can offer. They have done repairs and maintenance on both my 99 Honda Civic and my 06 Honda Accord. Everything from brakes and smog check to my timing belt with no issues!Some of the other yelp reviewers have a problem with Convoy letting you know what other issues that your car might be having when they are repairing it... um, that's what they are supposed to do! It's their job to take a look at the automobile and give you the straight shot on what's going on in there. It's up to you as the consumer to make the final decision on what they repair!My brother is an auto mechanic and I helped him out for a good many years of my life. It is easier to take care of any other potential issues while you have the car pulled apart than to pull it apart again at a later time. It saves money and maintenance in the long run. Quite frankly, sounds like a few of the reviewers are more concerned about their pocket book than the lifespan of their auto.Personally, I'd rather take my car to Convoy and be sure it's done right than some ghetto Wal-Mart repair facility anyday!

5

Convoy Auto is AWESOME! The guys there are genuine. Dave says "I work on each car as if it were my mother's or daughter's." I had a problem which wasn't registering during the diagnostic. Dave had an idea of what it might be, but didn't want to just guess. he actually investigated the problem, talked to other experts in the field and was honest in telling me that without the diagnostic he couldn't be 100% sure, but that he was confident in his assessment. Putting my trust in him I allowed him to do what he thought was best. I've now driven from San Diego to Boston and haven't had a single problem. My service was prompt, communication was excellent, and they didn't talk down to me as if I was some dumb girl who didn't know about cars. Dave took the time to explain everything. Then when I went to another place for a quick oil change they told me I needed a belt changed. I called Dave to ask if I should bring it to him, were these guys being honest, he took the time to talk to me about the belt and service, even though I wasn't getting the work done at his garage. A wonderful man, he really made me feel cared about. YOU CAN TRUST THEM!!!!

5

Convoy Auto was recommended to me by a friend with a Dodge Ram diesel pick-up. I have a Dodge Ram wheelchair van. He saved $4,000 over the dealer's quote on some repair by Convoy. I would recommend Convoy to anyone who has a big American truck or van. My experience was pretty good. It was hard to talk to the desk person, but the owner called me up twice to explain the problems, and to see if I was happy with the repairs and maintenance. When I mentioned the bad reviews here, the owner took the time to explain what happened.We think of our van more like a piece of medical equipment than just a car, so it's important to be sure of good quality repairs. I feel that we got good and honest service.

5

I took my 02 honda accord here a year ago to have my front brake pads changed and they did a great job. Their customer service is excellent and they use raybestos brake pads which are nice. I think it was around 170 or so but it was cheaper after the 10% off coupon you can find on their website. To this day, my brakes are still really good with no vibrating steering wheel when I brake hard. I had an alignment recently at another place and the guys confirmed that my brakes were still really good. I'm not sure what happened to the reviewer below but I do recommend this place as far as my experience with them goes.

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