This is my 3rd time using Convoy Auto Repair. The first time was smooth, the 2nd experience smoother, and the 3rd time was seamless. I called In and Joe answered the phone. He remembered me from the previous 2 visits. I explained my issue. He called me back within maybe 20 min, told me when he could fit it in, and when it would be finished. I arranged AAA to tow it to them, the tow truck took it and parked it, dropped the keys in the box, and I had a call from Joe at 7:40am letting me know the details. By the end of the day they were done, Joe called me, I paid via cc on the phone with him, and a friend dropped me off at my car at my convenience later that evening. Not once did I have to go to the office. I didn't call them for an update, they called me. I didn't waste hours sitting at a mechanic shop waiting for my car. I just called "Joe" and it was handled. I have found my mechanics for life. In fact everyone I've experienced from Convoy has been pleasant, intelligent, true to their word, and communicative. Plus their prices are reasonable - and they aren't trying to nickel and dime you for everything. Seriously, they are the best and I highly recommend them.
What a review, Charli! Thank you so much for taking the time to share such a detailed testimonial with everyone in the Convoy Auto Repair community! We're thrilled to be a part of your auto repair journey, and we look forward to many more years of quality service together!
- Convoy Auto repair