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5

3 hour turnaround time on an AC compressor replacement and recharge. Duct temps are 40 °F, no complaints

5

I have taken my car into the shop 5+ times, and been satisfied each time. David and Joe are both polite, timely, and answered all my questions about "what happens if we do/don't complete this repair". The shop itself has a convenient online feature that shows you the results of diagnosis, so you get a clear picture of the situation. Car breakdown is never fun, and rarely cheap, but when it happens Convoy Auto Repair will get you informed, mobile, and safe.

Hello Karl, we greatly appreciate your detailed and positive review! We're really proud of the work David and Joe do, and we're delighted to know that they have been helpful in explaining the repair process to you. We understand how stressful car issues can be and we're always here to make it a smoother experience for you. Looking forward to serving you again!

- Convoy Auto repair
5

Hello Allison, we saw your star rating and we just want to say thank you! We value your trust in our services. Looking forward to seeing you next time!

- Convoy Auto repair
5

Very responsive to call. Excellent communication. Took care of everything they could and referred me to dealership when needed. I will be back. I highly recommend them

Thank you , Debbie and it's fantastic to hear about your positive experience with us. We're so grateful for your recommendation and we can't wait to help out again next time. Thank you and take care!

- Convoy Auto repair
5

Had a wonderful experience at Convo Auto! Everyone was so friendly and willing to help. Never felt like they were trying to take advantage of me and I was always given a thorough explanation for what they found to be the problem with the vehicle. I will definitely be back when the need arises!

5

Excellent and professional service.

5

David E. Is an exceptional service advisor. He is knowledgeable and accountable with all of his follow ups and timelines. I cannot say enough great things about our experience. Convoy auto is honest and trustworthy. To begin- their website is accurate and up to date with availability, they followed up with text messages from the service advisor confirming my appt. I explained the problem and David E. listened. Everything was inspected and diagnosed with detail. David E. Test drove our vehicle multiple times to be sure we would not have any issues on our commute to home l, out of state. David E. had the most patience dealing with the long hold waits with our warranty company. David was honest with the timeline and did everything he could to turn the repairs around in less than 48 hrs so we could get back on the road. I’m so appreciative of the excellent customer service you all are A++++ I would trust you again for service on my vehicle and I recommend folks in the area to use Convoy Auto repair- you guys have gone above and beyond, thank you!

5

Kathy, thank you for taking the time to give us a five-star rating! Drive safe!

- Convoy Auto repair
5

Great and fast seevice

5

This place is great very professional and explain every that is needed

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Convoy Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Convoy Auto repair (858) 560-9131 if you have any issues in accessing any area of our website.