Reviews

As always you have made my Lexus run soooo good!

5 Convoy Auto repair

From the time called until the time my car was returned to me, the service was excellent. I appreciated the efficiency and professionalism shown, and my car is running great! Thanks so much!

5 Convoy Auto repair

We had been taking our car for oil changes to Precision Auto Care on Midway Drive because of a deal we bought on Groupon. The guy there had told us that our brakes were going bad and needed to be changed asap. We asked him how much and he quoted us over 700! We immediately called Convoy Auto Repair and asked if this seemed legit and they quoted us a price of approx 400! We brought our car to Convoy Auto Repair and paid 402 out the door. The car was fixed in the same afternoon and you just can't beat their customer service! Such nice guys! Thanks Convoy Auto Repair for saving us money and taking care of us!

Groupon, Hmmm, I love them for dinners, entertainment and many other things, but it is very hard to make an automotive offer that makes sense. The best part is we inspected the brakes, made the correct diagnosis and charge a fair market price for the services your vehicle required without you having to make any Groupon purchases! Check out our free website for ongoing and monthly specials, all free of charge :) Convoy Auto Repair
5 Convoy Auto repair

We keep Convoy Auto as a speed dial on our phones. I like to have a shop that I am loyal to. It is like having a very competent doctor that you can trust, and know that you are being treated fair. They are the best at car care and customer care. We set up a plan to repair several items that they documented for me. Thanks again.

I am glad we are on your speed dial. There is nothing more flattering than being a first call. We too consider use automotive doctors! That?s what we live for. Convoy Auto Repair
5 Convoy Auto repair

You always provide the best service. Thank you again for explaining all the details. I will continue to refer my family and friends

Thank you for the referrals. We will take care of all your family and friends Convoy Auto Repair
5 Convoy Auto repair

Very knowledgable staff. Very customer service oriented. All work completed as promised.

Thank you for your comments. We have a dedicated staff that strives to be the best we can be at all times. Convoy Auto Repair
5 Convoy Auto repair

I had a hard situation. My engine had a knock going on and I needed some brake work. They explained my engine options which were full replacement or short block replacement. Both were hard to hear but did a good job of telling me why. In the end they couldn't help me because they couldn't find me an engine, but at least they were honest about it.

Yes, either an engine replacement or overhaul is always a situation no one wants to hear. I am happy you were able to find options that worked for you. We feel explaining everything so our customers have choices is the only way to do business, even if it means your choices do not include our options. Thank you for allowing us to do your brakes repairs. Convoy Auto Repair
4 Convoy Auto repair

Brought my 2008 Nissan Sentra after I learned that it needed a new engine at only 62,000 miles. Even after performing all the scheduled oil changes, the engine sadly could go no further. A failed piston ring was to blame, and my appeals to Nissan North America were useless. Even the lemon law couldn't help me! Even after performing all the scheduled maintenance, the engine was a goner.I called around and explained my situation to several shops, and they all gave me estimates that were right around the same. I chose Convoy Auto Repair because David was professional and explained every detail I asked about......as a complete layperson, I really appreciated his clear explanations of the repair and costs.Finally, my car was fixed and back on the road in just a few days! Thanks Convoy! I will be a repeat customer.

Thank you very much for your response. I am glad I was able to help you with your needs. We are always trying to improve our customer experience understanding that sometimes we have to discuss findings that no one really wants to hear, like an engine replacement. We like to take the time to explain everything to our clients so they can make the correct decision that works for them. Convoy Auto Repair
5 Convoy Auto repair

Consistent, exceptional service and no surprises...a winning combination!

Wow!, Thank you for the words of support, we will continue to work to provide this level of service to all out customers. Convoy Auto Repair
5 Convoy Auto repair

Received constant communication & updates as to what our car needed repairs on. Car runs great now and we had it sitting for almost 3 months because it wouldn't make it down the street. Would definitely recommend this place.

I am glad we could resurrect your ride and were able to provide the level of service you expect. Convoy Auto Repair
5 Convoy Auto repair